LogicGoldX (“we,” “our,” “us,” or “the Company”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website logicgoldx.com and related services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our services immediately.

1. Scope

This Privacy Policy applies to all users of logicgoldx.com and associated services, including online checkout, payment processing via third parties (e.g., Stripe), analytics tools, and marketing platforms.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number, encrypted password.

• Order & Billing Information: Billing/shipping address, order history, invoices.

• Payment Information: Processed securely via third-party providers such as Stripe.

  Note: We do not store full credit/debit card numbers on our servers.

• Communications: Messages from contact forms, customer support requests, or email correspondence.

• Technical Data: IP address, browser type, device information, pages visited, time/date of access, cookies.

• Marketing & Consent Data: Newsletter subscriptions, opt-in records, marketing interactions (email opens, clicks).

3. Purpose of Data Processing

We process your data to:

1. Provide and manage your account.

2. Process orders, payments, and refunds securely.

3. Deliver products and customer support.

4. Improve website performance and user experience.

5. Send updates, promotions, and marketing communications (with your consent).

6. Comply with legal obligations and prevent fraud or abuse.

Legal bases (under GDPR/PDPA): Consent, performance of a contract, legal obligations, and our legitimate business interests.

4. Cookies and Tracking

We use cookies and similar technologies to operate our website, analyze traffic, and deliver personalized marketing.

Types of cookies:

• Essential Cookies: Required for site functionality (e.g., WooCommerce checkout).

• Analytics Cookies: Help us understand usage (e.g., Google Analytics).

• Marketing Cookies: Support advertising and remarketing campaigns (e.g., Meta Pixel).

You can manage or disable cookies in your browser settings. Some features may not function properly without them.

5. Sharing of Data

We do not sell your personal data. However, we may share it with trusted third parties such as:

• Payment providers (e.g., Stripe, PayPal).

• Hosting and cloud service providers.

• Email/CRM and marketing platforms.

• Analytics and security tools.

If data is transferred outside your country (e.g., EU/Thailand), we ensure appropriate safeguards are in place.

6. Data Retention

We keep your personal data only for as long as necessary:

• Orders & billing data: As required by tax and accounting laws.

• Account & support data: As long as your account is active or needed for support.

• Marketing data: Until you unsubscribe or withdraw consent.

After this period, your data will be securely deleted or anonymized.

7. Your Rights

Depending on applicable laws (e.g., GDPR/PDPA), you have rights to:

• Access and request a copy of your personal data.

• Correct inaccurate or incomplete information.

• Request deletion or restriction of processing in certain cases.

• Object to processing based on legitimate interests.

• Withdraw consent for marketing at any time.

• Request data portability (where applicable).

To exercise your rights, contact us using the details below.

8. Data Security

We use appropriate technical and organizational measures (e.g., SSL encryption, restricted access, monitoring) to protect your personal data. However, no system is 100% secure.

9. Children’s Privacy

Our website is not directed at children under the age of [13/18]. We do not knowingly collect personal information from children. If we become aware, we will delete it promptly.

10. External Links

Our site may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

11. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with the “Effective Date.” For significant changes, we may notify you via email or website notice.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at Email: support@logicgoldx.com